911 / dispatch audio
Listen to the produced 911 audio. The recording may contain personal information.
CAD + 911 / Dispatch
Listen to the produced 911 audio. The recording may contain personal information.
Public record copy for 26-10128. Caller phone numbers were removed from this public copy on September 15, 2026. Dispatch times and unit entries are unchanged.
The bus driver called 911 three times. The CAD records disconnections, reconnections, and a change of phone. Gallup Police responded before MCSO; the later wait for the Sheriff’s Office must not be described as a period with no police present.
| July 16 time | What the CAD records | Source |
|---|---|---|
| 05:36:22 | The call is created. The next entries describe a problem on the caller’s bus. | Page 1 |
| 05:39–05:45 | Disconnected lines, the caller returning, and a change of phone are recorded. | Pages 1–3 |
| 05:40:47 / 05:47:50 | GPD Units 606 and 656 receive dispatch-status entries. Narrative entries also record them en route. | Page 3 |
| 06:07:27 | Unit 656 reports that the incident occurred around mile marker 6 and falls to the Sheriff’s Office. | Page 2 |
| 06:18:30 | Unit 656 asks whether SO is en route; dispatch records a negative answer. | Page 2 |
| 06:19:11 / 06:19:21 | Dispatch records advising Unit 49, then creates the MCSO incident and records Unit 49’s dispatch status. | Page 3 |
| 06:44:24 / 06:44:59 | The continuing wait for SO is logged. A later entry records Unit 49 en route. | Page 2 |
| 06:49:30 | Keah-Tigh’s note records the reported incident location and says everyone is compliant and waiting. | Page 2 |
| 06:54:13 / 06:54:17 | Unit 49 is recorded with the Greyhound bus; the arrival-status entry follows four seconds later. | Page 4 |
| 07:01:43 | Unit 32 is recorded with Unit 49. | Page 4 |
The CAD’s own unit table identifies 32 as Benally, 49 as Bittony, 606 as Keah-Tigh, and 656 as Bowman. Read the unit table on page 5.
1 hour, 17 minutes, 51 seconds separates call creation at 05:36:22 from the narrative entry placing Unit 49 at the bus at 06:54:13. 34 minutes, 56 seconds separates Unit 49’s dispatch-status entry at 06:19:21 from its arrival-status entry at 06:54:17.
These are calculated intervals between the specified CAD entries. Bittony’s report separately says he was dispatched at about 06:44 and arrived at about 06:54. The earlier 06:19 CAD entries remain part of the record; these sources do not explain the difference. Compare report page 2.
Times are reproduced as displayed in the CAD. The three caller-side segments in the dispatch index start at 05:36:16, 05:41:26, and 05:42:33; audio-file elapsed time is a different clock. Open the dispatch recording index. Contact and system identifiers are removed from this public copy.